ISO-Stick

1 Year Warranty from time of purchase applies to our physical products/goods purchased from Iso-Stick.

What does this warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the warranty period.

During the Warranty Period (1 Year), Iso-Stick will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What does the process entail?

It is up to the consumer to email CONTACT@ISO-STICK.COM with date of purchase and contact information to follow through with up-to-date procedures.

 

SIZING GUIDE: 

4’11”and shorter…… x-Small (40”)

5’0”-5’5”…… Small (42”)

5’5”-5’9”…… Medium (44”)

5’9” and taller…...Large (46")

TIPS:  

· When standing, hand should gently rest on handle with elbow bent at about 90 degrees. 

· When seated, top of shoulder should line up with handle of Iso-Stick.

· The TALLER the stick, the more DIFFICULT it is to press for isolated exercises.

· The SHORTER the stick, the EASIER it is to press for isolated exercises.

Measure either STANDING or SEATED.

Standing: Measure from the floor to your elbow crease.

Seated:  Measure from the floor to  the top of your shoulder.

Returns and exchanges can be made within 45 days of the initial purchase date. All items must be in new condition to qualify for a full refund of the purchase price.

Return shipping cost will only be covered by ISO-Stick if the customer resides in Montana, otherwise the customer will be in charge of the return shipping cost. 

To initiate a return or exchange, please follow these steps: 

Email contact@iso-stick.com with subject title: Return/Exchange

In the body of the email, please include:

• your name
• address
• date of purchase
• reason for return/exchange

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.isostick.com and ISO-Stick and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ISO-Stick include www.iso-stick.com and EELAH, LLC. The ISO-Stick website is a ecommerce and wellness information site. By using the ISO-Stick website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, ISO-Stick may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number

If you purchase ISO-Stick's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

ISO-Stick may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ISO-Stick's public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

ISO-Stick collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 ISO-Stick may also use your personally identifiable information to inform you of other products or services available from ISO-Stick and its affiliates.

 

Sharing Information with Third Parties

ISO-Stick does not sell, rent or lease its customer lists to third parties.

ISO-Stick may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. ISO-Stick may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ISO-Stick, and they are required to maintain the confidentiality of your information.

ISO-Stick may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ISO-Stick or the site; (b) protect and defend the rights or property of ISO-Stick; and/or (c) act under exigent circumstances to protect the personal safety of users of ISO-Stick, or the public.

 

Tracking User Behavior

ISO-Stick may keep track of the websites and pages our users visit within ISO-Stick, in order to determine what ISO-Stick services are the most popular. This data is used to deliver customized content and advertising within ISO-Stick to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by ISOStick. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ISO-Stick website.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Children Under Thirteen

ISO-Stick does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of ISO-Stick by contacting us here:

• Email: contact@iso-stick.com
• Phone: 406-850-8282

 

E-mail Communications

From time to time, ISO-Stick may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from ISOStick, you may opt out of such communications by emailing contact@iso-stick.com with the words "unsubscribe".

 

Changes to this Statement

ISO-Stick reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

ISO-Stick welcomes your questions or comments regarding this Statement of Privacy. If you believe that ISO-Stick has not adhered to this Statement, please contact ISO-Stick at: ISO-Stick 62A Livingston, Montana 59047 Email Address: kelsiehansen@iso-stick.com Telephone number: 4068508282 Effective as of April 17, 2020